Work smarter and faster
Infonizer, the market leader in DMS systems is the company behind the MSDMS™ system for car retailers. We base our solution on Microsoft Dynamics™ AX, because we wish to achieve maximum effeciency and versatility for our users. We work actively in close cooperation with Microsoft developers to ensure high standards and smooth integration in each and every release.
This ensures the highest degree of integration and synchronisation between MSDMS™ and
a broad range of the ‘Microsoft stack’, including Microsoft Office, Outlook, SQL Server, .NET Framework where the solution creates an ecosystem with uniform and constantly updated data, capable of meeting your business needs both now and in the future.
MSDMS™ is specifically designed to support the everyday challenges and work processes of retail car dealer businesses. The system is built on real experiences and is easy to use for car dealer staff on any level of computer experience.
MSDMS™ is the natural evolutionary choice for car dealers and distributors wanting a
platform that includes a flexible and innovative approach to the management of their
company. With MSDMS™ as an embedded solution in Microsoft Dynamics™ AX, dealerships are provided with software that combines proven business management functionality with special extensions for automotive retail – supporting all necessary business processes in Sales, F&I, CRM, Accounting, Parts and Service. At the same time, dealerships benefit from
the ease of customising MSDMS™ to suit specific needs.
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Overview
The future of DMS is already written
MSDMS™ is the IT solution for automotive dealers and points of service with an all-inclusive software that works.
MSDMS™ is a highly effective Dealer Management System developed in cooperation with strong partners like Microsoft and on the basis of more than 100 years of automotive experience.
MSDMS™ is based on standard functionality and 100% embedded in Microsoft ERP software – Microsoft Dynamics™ AX (formerly Microsoft Axapta ®) covering all aspects at an automotive dealership focusing on:
■ Sales, F&I and CRM
■ Accounting
■ Parts
■ Service
The role-based user interface of MSDMS™ makes the workflow quick, intuitive and secure - at the same time integrating seamlessly with existing Microsoft software, such as Microsoft Outlook.
MSDMS™ can be versionized into all 35+ languages supported by Dynamics AX. MSDMS™ is already available in the following languages: English, German, Spanish, Italian, Russian and Danish.
With MSDMS™ as a part of Microsoft Dynamics™ AX, dealerships are provided with software that combines proven business management functionality with special extensions for the automotive sector. At the same time, the dealership will benefit from the ease of customising MSDMS™ to suit specific needs. MSDMS™ offers a variety of standard extensions as well as future features. MSDMS™ has a basic structure that can be modified to fulfill any manufacturers’ and regional requirements as well as specific customer needs – all thanks to the Microsoft Dynamics™ AX software basis underneath it all.
Sales, Finance & Insurance and CRM
Sales and F&I
MSDMS™ delivers a full workflow, managing the entire process from leads, sales opportunities, customer sale and test drive, through customer deposit, vehicle order and preparation, vehicle delivery and inventory management to F&I, customer invoice and final profit analysis.
CRM
The integrated CRM and extensive history management within MSDMS™ allows for the continuity of customer relationships across the lifecycle of vehicle ownership, enabling you to provide truly personalised customer service.
Sales, F&I and CRM features:
■ Sales Opportunities
■ CRM
■ Vehicle inventory – new and used Vehicles
■ Vehicle search
■ Vehicle configuration / options
■ Test drives
■ Print Quotations
■ Vehicle order
■ Bulk ordering
■ Part exchange used vehicle
■ Sales contract
■ Invoicing
■ Vehicle preparation
■ Vehicle delivery
■ Vehicle lifecycle
■ Cost control
■ Follow-up reports
■ Multi-company, multi-branch and multi-franchise
Vehicle Inventory Management:
■ New vehicle orders
■ Purchase vehicles
■ Receive vehicles
■ Wholesale vehicles
■ Inventory reports
Accounting
All business processes in MSDMS™ are completely integrated with the Microsoft Dynamics™ AX accounting modules. Transactions on customers, vendors, vehicles and parts are all automatically posted to the correct general ledger accounts. Costing and inventory values are also deeply embedded in the product.
MSDMS™ for Microsoft Dynamics™ AX delivers a state-of-the-art accounting system, which is developed to comply with accounting standards and practices in over 40 countries and customised to the needs of automotive dealers.
For the individual accounting department, this means that all accounting takes place within the Microsoft Dynamics™ AX client and all postings are real-time. MSDMS™ offers advanced Business Intelligence for optimal business decision making.
In addition, the accounting system can be integrated with banks and payroll systems.
Accounting features:
■ Account receivables
- Create invoices
- Receive payments
- Post finance charges
- Print/E-mail statements
- Cash receipts
■ Account payables
- Enter vendor invoices
- Suggest vendor payments
- Pay vendor invoices
- Cash disbursements
■ Bank reconciliation
■ General Ledger
- Chart of accounts
- Journal entries
- General ledger enquiries
- Month-end/year-end procedures
- Periodic entries
- Period-end review
- Post adjustments
- Print reports
- Close period
■ Fixed assets
- Fixed assets classes
- Depreciation books
- Fixed assets journals
■ Reports
- Reports in all accounting areas
Parts
MSDMS™ provides complete functionality for modern inventory management, including parts sales and purchasing.
The individual parts department gets a dynamic and navigable overview of current parts stock on hand, detailed information on availability by warehouse and location as well as always up-to-date data on the requirement for purchasing parts to replenish the parts inventory and much more.
The parts inventory is always up-to-date, as it is deeply integrated with the purchase and sales systems. The financial value of stock is also completely integrated.
MSDMS™ includes EPC capabilities, parts substitutions and setup to show the valid parts for specific vehicles.
■ Inventory Management
- Order planning
- Purchase parts
- Receive parts
- Back orders
- Maintain inventory
- Calculate parts returns
- Ship parts
- Physical inventory
- EPC
- Parts substitutions
■ Sales
- Parts enquiry
- Quotations
- Wholesale orders
- Special orders
- Part sales
- Over the counter
- Service orders
- Invoices
- Customer returns
- Deliveries (packing slip & pick lists)
Service
During a workshop visit, MSDMS™ provides a quick summary of the agreements and tasks regarding the service. The service manager and technicians get a full, dynamic and navigable overview of history and task structure – all information on items such as time spent, follow-up agreements or spare parts are continuously registered in the workshop order that has been created.
MSDMS™ allows the workshop’s time to be calculated continuously, but it is also possible to work with standard labour times – both options can be combined with the relevant stock lists, estimates and work plans.
Fully integrated Electronic Parts Catalogues, warranty claim preparation and submission into manufacturers’ systems (when available) ensure accurate and efficient management.
Service features:
■ Service appointments
■ Service orders
■ Parts/labour/repair estimates
■ Quotation
■ Open orders
■ Warranty claims
■ Deposits
■ Invoice
■ Electronic Parts Catalogues
■ Standard labour rates
■ Menu pricing
■ Recall campaigns
■ Automatic parts picking
■ Labour skills
■ Barcodes
■ Time registration
■ Service history
■ Tyre administration
■ Follow-up reports
■ Multi-company, multi-branch and multi-franchise
